By engaging the services of Toronto Buffing Inc. ("the Company"), you ("the Client") agree to be legally bound by the following Terms of Service. These terms constitute the entire agreement between the Client and the Company and supersede all prior agreements, representations, and understandings, whether oral or written.
(See Canadian Contract Law, Swan & Adams, 4th ed.; M.J.B. Enterprises Ltd. v. Defence Construction (1951) Ltd., [1999] 1 S.C.R. 619)
Toronto Buffing Inc. outlines the nature, limitations, and authorization related to services provided. Clients are encouraged to review this section carefully to understand which services are included, excluded, or require explicit consent. Any scope of service or related advice does not constitute a technical or instructional manual for at-home use. Toronto Buffing Inc. makes no guarantee as to the completeness or technical accuracy of website content for DIY purposes. Clients who misuse the website or attempt work based on content shared do so at their own risk.
Clients should not assume any task is included unless explicitly outlined in writing. No additional services are included unless specified in the work order or invoice. The pricing page www.paintcorrection.ca/cost may be referenced alongside the invoice to clarify expectations. From time to time, Toronto Buffing Inc. may recommend additional work to improve outcomes. These suggestions will include pros and cons and will be performed only after client approval, confirmed via written or verbal consent (text, email, phone, or in person).
Toronto Buffing Inc. may coordinate services with trusted third-party vendors. Clients authorize reasonable vehicle movement as part of the service agreement.
(Consumer Protection Act, 2002, S.O. 2002, c. 30)
Toronto Buffing Inc. provides paint correction services aimed at enhancing the cosmetic appearance of a vehicle's finish by removing or minimizing visible surface defects. This process involves the careful use of abrasive tools and compounds and is performed at the discretion of the technician based on what is deemed safe and appropriate for the substrate. No warranty is expressed or implied regarding permanent defect removal, as new imperfections may develop due to improper care post-service. Clients are responsible for maintaining the corrected finish using recommended practices.
The paint correction process removes set-out defects permanently. However, as with any new finish or painted surface, new wear and tear may occur over time. This is normal and does not indicate a defect in service. Toronto Buffing Inc. does not guarantee that all defects will be removed, especially if they fall outside the budget, are unsafe to remove, or exceed the depth of correction limits.
(Consumer Protection Act, 2002, S.O. 2002, c. 30)
Chip repair services are available only as part of a larger correction or protection package and not offered as a stand-alone service. Toronto Buffing Inc. does not guarantee visual uniformity or perfect color matching due to variations in factory paint age, formulation, chip depth, and material characteristics. Touch-up paint may be provided by the Client or ordered at an additional cost. Clients acknowledge the limitations of this service and accept the aesthetic results as final once applied.
The chip repair process does not reconstruct the paint perfectly. Due to metallic flakes, tri-coat paint, and texture changes from deep chips, results may vary. Clients acknowledge that this process is cosmetic only and serves to improve the appearance and protection rather than create factory-level paint quality.
(Sale of Goods Act, R.S.O. 1990, c. S.1)
All protection products, including ceramic coatings and PPF, are subject to the manufacturer's terms of warranty. Toronto Buffing Inc. makes no independent guarantees regarding product lifespan or performance. Clients must refer to the official documents provided by Ceramic Pro, SunTek, or Hexis for specific warranty coverage. Physical damage—including rock chips, abrasions, and chemical exposure—is not covered.
Manufacturer warranty documents:
If any of the above URLs are unavailable, broken, or out of date, the Client is responsible for locating the most current version of the applicable manufacturer warranty by searching the respective manufacturer's website or contacting their support directly.
(Competition Act, R.S.C., 1985, c. C-34)
The removal of existing PPF may reveal previously concealed damage or cause paint to peel or delaminate due to preexisting weak or improperly bonded paint surfaces. These conditions are typically the result of poor prior workmanship or substandard repaints, and as such, Toronto Buffing Inc. shall not be held responsible for any paint damage that arises during or following the PPF removal process. Clients acknowledge and accept this risk before service proceeds. If paint repair is required, Toronto Buffing Inc. may coordinate a repaint at the Client’s expense.
Toronto Buffing Inc. may occasionally subcontract or refer specialized services to third-party providers, which may require transporting the Client’s vehicle. The Client will be informed in advance of any off-site transportation. By booking service, the Client authorizes Toronto Buffing Inc. to use its discretion to facilitate such arrangements. All reasonable care will be taken in the handling of the vehicle, but Toronto Buffing Inc. is not liable for delays or issues caused by third-party vendors.
(Ontario Negligence Act, R.S.O. 1990, c. N.1)
Toronto Buffing Inc. provides a limited lifetime warranty on select workmanship elements, such as missed correction spots or application errors. This warranty:
Toronto Buffing Inc. will determine whether a scratch or imperfection is safe, accessible, and reasonable to remove under the budget and conditions originally agreed.
(Consumer Protection Act, 2002, S.O. 2002, c. 30)
In approved cases, Toronto Buffing Inc. will perform a one-time rework at no additional cost to the Client. This rework is limited to the same scope, materials, and safety limitations as the original job. The Client acknowledges and agrees that:
(Common Law: Accord and Satisfaction; confidentiality in remedial service contexts)
Toronto Buffing Inc. uses manufacturer-backed coatings and films, including those from Ceramic Pro, SunTek, and Hexis. The Company does not offer any independent product warranty. Warranty claims must be handled directly by the Client through the appropriate vendor. At it's discretion, Toronto Buffing Inc. may facilitate the warranty process.
Official documentation is available at:
If these links become outdated, the Client is responsible for finding the most current version from the manufacturer.
(Competition Act, R.S.C., 1985, c. C-34 – fair warranty representation standards)
No protection products applied by Toronto Buffing Inc., including ceramic coatings or PPF, are warrantied against:
These limitations are clearly stated in the manufacturer’s documentation and understood by the Client at time of service.
Toronto Buffing Inc. is not responsible for any issues resulting from:
These conditions may limit correction potential or result in failure during service. The Client agrees that such conditions fall outside warranty coverage.
(Sale of Goods Act, R.S.O. 1990, c. S.1)
To secure your booking and allocate materials, Toronto Buffing Inc. requires a non-refundable deposit for most services. By submitting the deposit, the Client acknowledges that:
Once a deposit is received:
This policy ensures Toronto Buffing Inc. is protected against loss of time, materials, and revenue opportunities.
(M.J.B. Enterprises Ltd. v. Defence Construction (1951) Ltd., [1999] 1 S.C.R. 619 – principles of Contract A; doctrine of consideration in unilateral agreements)
Only services explicitly listed in the Client’s final invoice or written work order will be performed. Informal conversations, text messages, verbal understandings, or assumptions shall not be enforceable unless incorporated into the written scope.
The scope of work becomes a contractual deliverable once the deposit is made and the service is scheduled. Any deviation from this scope requires formal amendment and written approval by the Company.
The Client must disclose any known past paintwork, vinyl wrap, repainting, detailing, polishing, or PPF installation/removal prior to any services. Toronto Buffing Inc. is not liable for complications that arise from undisclosed prior work, including paint failure, delamination, or material incompatibility.
(Sale of Goods Act, R.S.O. 1990, c. S.1)
After completion of services, Clients are responsible for maintaining the vehicle in accordance with safe industry standards. The Company shall not be responsible for post-service damage arising from neglect or improper care.
The Client must be accessible during the service period for timely decision-making. Delays caused by unresponsiveness may delay the project or incur additional storage fees.
Unless explicitly declined in writing, the Client consents to Toronto Buffing Inc. capturing before-and-after photographs or video content of the vehicle for promotional, educational, or documentation purposes.
Certain services offered by Toronto Buffing Inc., such as Paint Protection Film installation, may qualify for insurance reimbursement depending on policyholder coverage. Clients are encouraged to verify eligibility with their insurer prior to booking.
(Insurance Act, R.S.O. 1990, c. I.8)
The Company does not act as an agent for any insurance provider. Clients must manage and submit their own claims. Toronto Buffing Inc. may supply documentation (e.g., invoices, photos) for insurance use only after the full invoice has been paid in good standing.
The Client bears responsibility for submitting accurate information to insurers. Toronto Buffing Inc. will not be held liable for denied claims based on client misrepresentation.
All services are performed by appointment only. Appointments are not guaranteed or reserved until a non-refundable deposit is received and confirmed in writing.
Toronto Buffing Inc. allows one-time rescheduling per booking if the request is made at least 48 hours in advance.
Reschedules are subject to available time slots, which may extend your project timeline significantly.
Failure to attend a scheduled appointment — whether by oversight, lack of notice, or non-emergency — results in the forfeiture of the deposit.
Rebooking a missed appointment will require a new deposit.
Toronto Buffing Inc. may, at its sole discretion, permanently deny services to any Client who:
This "blacklist" status is based on behavioral patterns and breach of this Agreement and may be exercised without further explanation.
(Common law: right of refusal for non-discriminatory, contract-based reasons)
All timelines provided by Toronto Buffing Inc. are estimates only and are based on:
Estimates are not guaranteed and are subject to change due to unforeseen variables such as underlying defects, required add-ons, poor previous workmanship, or inclement weather.
Clients acknowledge that detailing and paint correction is not an assembly-line service, and timelines may expand to ensure quality and safe practices.
Toronto Buffing Inc. reserves the right to extend the project timeline without penalty if required to:
Clients may not request that work be rushed or completed by an arbitrary deadline if doing so compromises the end result. Toronto Buffing Inc. will not release a vehicle before it meets internal quality standards, even if it creates delays.
Toronto Buffing Inc. is not liable for any third-party financial or scheduling consequences that result from service delays, including but not limited to:
By accepting service, the Client agrees that quality and safety are prioritized over speed and that no compensation will be provided for delays resulting from legitimate work practices or unforeseen conditions.
(See: Tercon Contractors Ltd. v. British Columbia, 2010 SCC 4 – enforceability of limitation of liability clauses)
During the course of service, the Client may be exposed to trade secrets and proprietary information belonging to Toronto Buffing Inc. This includes, but is not limited to:
All such information is confidential, regardless of how it was presented or received.
The Client agrees not to disclose, publish, share, or make reference to any part of the service experience in any medium — including in person, over the phone, via text, email, social media, online forums, or review platforms — without express written permission from an authorized representative of Toronto Buffing Inc. This includes:
The confidentiality clause applies even if service did not meet the Client's subjective expectations, as long as work was performed within the agreed scope and safety parameters.
The Client is expressly prohibited from sharing or referencing:
Violation of this section constitutes a material breach of contract.
Toronto Buffing Inc. reserves the right to take legal action in the event of a confidentiality breach, including but not limited to:
(Common Law: Breach of Confidence; Equitable Relief Standards; Defamation Defenses in Commercial Contracts)
These confidentiality obligations shall survive indefinitely beyond the end of the client-business relationship. Clients remain bound by these terms in perpetuity, regardless of future interactions or services.
Toronto Buffing Inc. delivers premium paint correction and appearance enhancement services. Our goal is to return the finish of your vehicle to its full cosmetic potential, which may often exceed showroom condition depending on the package. However, the level of correction is determined by budget, safety limitations, and substrate condition. "Full potential" is defined solely by Toronto Buffing Inc. based on industry knowledge and tooling limitations.
Some cosmetic variation, micro defects, or isolated swirls may remain due to budget, safety limits, or pre-existing material constraints. Dissatisfaction based on unrealistic expectations, lighting variances, or personal perception does not constitute grounds for refund or chargeback.
Once delivered, it is the Client’s full responsibility to maintain the vehicle using industry-standard care techniques. Toronto Buffing Inc. is not responsible for:
These issues are part of regular driving and must be prevented by the Client using appropriate washing and maintenance. Our services may correct to an exceptional degree—but it is the Client’s obligation to keep the vehicle in that condition.
(Consumer Protection Act; common law duty of good faith care)
All outstanding balances are due immediately upon completion of the work, and vehicles will not be released until full payment is received.
Toronto Buffing Inc. does not offer or accept partial payments, installment plans, or deferred payment options.
If the Client fails to pick up the vehicle within 24 hours of being notified that the service is complete:
Toronto Buffing Inc. reserves the right to move the vehicle to outdoor storage at its discretion. Vehicles left for extended periods may be deemed abandoned, and the Client remains fully responsible for all charges incurred.
Toronto Buffing Inc. shall not be held liable for any damage, weather exposure, theft, deterioration, or vandalism occurring during the post-service storage period.
All service pricing is exclusive of HST (Harmonized Sales Tax). A 13% HST will be applied to the final invoice total.
The Client is solely responsible for the full payment of applicable taxes. Refusal or failure to pay HST constitutes non-payment under these terms and will delay vehicle release.
Toronto Buffing Inc. retains the right to place a lien on the vehicle under Ontario’s Repair and Storage Liens Act or applicable law when payment is not made.
Toronto Buffing Inc. may also:
By engaging services, the Client affirms full understanding and acceptance of all payment and enforcement terms.
Toronto Buffing Inc. reserves the right to apply a payment processing fee to transactions completed via credit card.
By choosing to pay via credit card, the Client accepts any applicable processing fees disclosed at the time of payment.
Toronto Buffing Inc. may revise these Terms of Service at any time. It is the Client’s responsibility to consult the current terms, which are always published at www.paintcorrection.ca/tos. Continued use of services constitutes full acceptance of revisions.
(Kanitz v. Rogers Cable, 2002 CanLII 49415 – enforceability of electronic terms)
From time to time, Toronto Buffing Inc. may, at its sole discretion, choose to waive, delay, reduce, or otherwise modify the enforcement of any term in this agreement for specific clients or situations, to benefit the client.
This clause ensures Toronto Buffing Inc. retains flexibility while preserving the integrity and enforceability of this agreement.
Toronto Buffing Inc. may notify Clients of updated terms via:
By placing a deposit, confirming a booking, signing work order, or authorizing service through any medium (including written, verbal, email, or text), the Client acknowledges that they have read, understood, and agreed to these Terms of Service in full. These Terms form a legally binding agreement and supersede any informal conversation, quote, or representation. No verbal modifications will be honored without written acknowledgment by an authorized representative of Toronto Buffing Inc.
Toronto Buffing Inc. is committed to maintaining a safe and respectful environment for all staff and clients. If at any time it is determined that a client has engaged in any of the following, the Company may terminate the service agreement without refund:
In such cases:
(Ontario Human Rights Code, R.S.O. 1990, c. H.19; Civil enforcement of breach and malicious conduct)
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable under applicable law, that provision shall be deemed severable from the remaining provisions and shall not affect the validity and enforceability of any remaining terms. The remaining Terms shall continue in full force and effect.
(See: Rizzo & Rizzo Shoes Ltd. (Re), [1998] 1 S.C.R. 27 – contractual interpretation favoring validity and purpose)
For the most up-to-date version of these Terms of Service, visit:
www.paintcorrection.ca/tos
Clients are responsible for reviewing current Terms prior to booking or engaging in any service. Failure to do so does not exempt the Client from legal obligation under this Agreement.